Last Updated: February 1, 2026 | Effective Date: September 9, 2024
This Part VII sets out the comprehensive disclaimer of warranties, the limitations on the Company's liability, and related provisions that govern the risk allocation between the Company and its Users in connection with the use of the Platform and the Services. These provisions are an integral part of the Terms and Conditions (Part I) and should be read in conjunction therewith.
THE PLATFORM AND ALL SERVICES PROVIDED BY THE COMPANY ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR GUARANTEES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
To the maximum extent permitted by applicable law, the Company hereby disclaims all warranties, including but not limited to: implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and any other warranties arising from statute, law, or otherwise.
The Company does not warrant or guarantee that:
The Company makes no representations or warranties regarding the quality, accuracy, availability, reliability, or fitness for any particular purpose of any Third-Party Services integrated with or linked from the Platform. The User assumes all risk in connection with the use of any Third-Party Services.
To the maximum extent permitted by applicable law, the Company's total aggregate liability to you — whether in contract, tort (including negligence), strict liability, or otherwise — for all claims arising out of or in connection with these Terms or the use of the Platform and Services, shall not exceed the total amount of fees actually paid by you to the Company in the twelve (12) calendar month period immediately preceding the date on which the first claim or event giving rise to such liability occurred.
In no event shall the Company be liable to you for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of profits or revenue, loss of business opportunities, loss of data or information, loss of goodwill or reputation, cost of procurement of substitute goods or services, or any other indirect or consequential loss.
This applies regardless of whether the Company has been advised of the possibility of such damages and regardless of the theory of liability (contract, tort, or otherwise).
The limitations above shall not apply:
The Company shall not be liable for any loss or damage arising from the actions, omissions, delays, or conduct of any third party, including but not limited to payment processors, acquiring banks, issuing banks, UPI service providers, card networks (such as Visa or Mastercard), Merchants, End Users, or other service providers. The User assumes all risk related to such third-party actions.
By using the Platform, you acknowledge the inherent risks associated with digital financial services, including unauthorised access, data breaches, cyber-attacks, phishing, technology failures, service outages, and transaction processing errors. You assume full responsibility for decisions made based on Platform information and for all resulting consequences.
In addition to the indemnification obligations under Clause 13 of the Terms and Conditions (Part I), Merchants must maintain appropriate professional indemnity insurance, public liability insurance, and any other coverage required by law or reasonably necessary for their business operations. Upon request, the Merchant shall provide evidence of such insurance to the Company.
The provisions of this Part VII shall survive termination or expiration of the Terms and shall continue to apply to all claims or liabilities arising before or after such termination.
